Bench Marking in WASA in Punjab | Changa Pani Programme Is Aimed To Built Partnership With Community For Access To Water And Sanitation Services

Why Strategic Planning for BM

• Expectation from the Leaders Managing Directors of WASA

• “Think for a Living” ( Marshall and Tucker, 1992) not simply lifting and moving

• Our focus is on creating new tomorrow , not reacting to yesterday

• BM is an important tool to show where we are heading!

Purpose of Planning for BM

• Avoid yesterday mistakes

• Design internal institutional arrangement within WASAs for BM

• Mapping Infrastructure –GIS ( UU and WASAs)

• Agree on Indicators for B.M

• Capacity Building needs for B.M Team/M.D

• Design of M&E for BM in WASA

Integration with the Performance improvement Plan

• Link B.M with the strategic plan and performance improvement plan

• Define clear purpose of each WASA for example WASAL, WASAG, WASAM, WASAF or WASA R For B.M by M.D and team

Traps in B.M Process

• Working Harder Not Smarter

• Simply changing the labels …. Will not work

• MDs/ We must change the way we think

• Activity Trap

Six Critical Success Factors for Planning and Thinking Strategically
(R. Kaufman, 1994)

1) Move out of today’s comfort zones and use newer and wider paradigm for thinking, planning doing and evaluating

2) Differentiate Between ends and means ( Focus on “What” not “How”)

3) Use and Link all three level of results ( Mega/outcome, Macro/output, and micro/product)

4) Use Ideal Vision

5) Prepare Objectives

6) Define “need” as a gap in result ( not a insufficient level of resources, means or methods)

Institutional Arrangement and Capacity Building in WASA

• Thinking on the Institutional Arrangement

• Who will be in the BM Group at WASA?

• How they will be selected?

• What resources and training I will provide them ?

Capacity Building and Reporting

• What kind of training / capacity building is needed

• Who and how it will be provided

• Why the previous initiative was not so successful

• How the B.M will be reported

• What is the role of leadership /MD in the process

Bench Marking Action Plan

B.M Objectives	List of Indicators	Team Compositing - Coordinator	Training / follow up	Reporting Schedule	M & E